Shipping

We work with internationally trusted logistic partners who concentrate on shipping fine jewellery. You will always receive your order in a La Marque-M branded tamper-proof box which can only be opened by destroying it.

**Making Video stands mandatory, as our jewellery pieces our high value product and we don’t want any inconvenience to be caused to for any doubt or miscommunication.

** Video will not stand eligible for the process of exchange or refund, if it’s shot in the absence of the delivery person.

**Making Video stands mandatory, as our jewellery pieces our high value product and we don’t want any inconvenience to be caused to for any doubt or miscommunication.

We deliver in over 1400+ pin-codes across the country. Please enter your pin-code on the specific product page, to know if your pin-code is serviceable. However, if your pin-code isn’t serviceable through our website, do let us know through email – support@lamarquem.com or WhatsApp  us on +919318482843. We will make sure that we get your jewellery delivered to your doorsteps at no extra cost.

Internationally, we ship to limited countries named below:

United States of America, Singapore, Hong Kong, Australia, Canada, United Kingdom, Spain, United Arab Emirates.

• We ship to limited countries named below:

(United States of America, Singapore, Hong Kong, Australia, Canada, United Kingdom, Spain, United Arab Emirates)

• All international orders are shipped via FedEx international and will arrive within 5-10 days. After the order has been shipped including custom clearance.
• Customs clearance may cause a delay in original delivery estimates.
• The recipient is responsible for assuring that the product ordered can be legally imported to the destination country.
• The recipient is the importer and must comply with all laws and regulations of the destination country.
• The international shipment is subject to import taxes, customs duties and fees, that levied post-shipment reach the destination country, are added to the shipment.
• In case of any additional customs charges borne by the recipient, shall be reimbursed by us.
• Duties, taxes, and customs are non-refundable: In case of any shipment that is refused because of any unexpected reason, original shipping charges and returns shipping charges, will not be refunded.
• We do not have any return or exchange policy in the case of international orders.
• International orders are not eligible for free shipping.
• The cash-on-delivery option is not available for international shipping.
• To avoid any kind of delays, to receive your product from custom:
• Kindly provide a phone number where you can be reached by customs when your product arrives. This phone number is used in commercial invoices and will be used by customs to clear your order.
• You are requested to provide a valid photo Id proof issued and recognized by the government of the destination country.
• You are requested not to refuse a shipment or ignore requests from carriers regarding duty and/or tax liability.
• Carriers hold the shipment for 10-15 days after the shipment arrives in the destination country, before sending it back to the sender.

We offer free shipping across India.

International orders are not eligible for free shipping.

The cash-on-delivery option is not available for international shipping.

All international orders are shipped via FedEx international and will arrive within 5-10 days. After the order has been shipped including custom clearance.

We offer only one time and one side free shipping (i.e., pick up of the product from your place shall be free) under return and exchange. Subsequent delivery of your product will be charged. In some cases, our delivery partner may not have a pick-up facility in your location, you will have to send us the product on your own in a sealed pack. In this scenario, we will deliver your product for free.

We do not have any return or exchange policy in the case of international orders.

It is certainly possible to change the address by getting in touch with us over email – support@lamarquem.com or whatsapp us on +919318482843 on an early basis. However, if the product has already been shipped, we will be unable to change the address.

La marque-M is the sister concern of AARNA DIAMOND (Since 2000).We are into serving clients since past 21 years. So do not worry, we make sure each of your jewellery reaches you with in stipulated time and in right condition. And to insure all this we insure each of our products.

Making your product reach you with utmost safest is our first concern. We work with internationally trusted logistics partners, who specialized in shipping fine jewellery to your doorsteps with utmost security. Furthermore, as an added security level, all our products are insured.

Yes, you can update your order after placing by reaching out to us by email – support@lamarquem.com or WhatsApp us on +919318482843 at the earliest. However, if your order has already been shipped, we will, unfortunately, not be able to make any changes to your order.

We can customize the product as per your choice. We can adjust all our pieces to your preferred gold colour and sizes – you can browse the options on the product page.

We can also give your own design and we shall make it for you as per your requirements, with in your budget.**

We believe in transparency.  All the prices mentioned on products are inclusive of 3% GST.

We are always happy to help you. You can absolutely place your order over the phone by WhatsApp on +919318482843. We shall get back to you within few hours.

All the information provided by you, while placing the orders are kept safe with us. After you order has been processed and delivered , we only keep your contact details so, we track you relation with us and serve you better with timely offers and discounts.

Online: We accept major credit/debit cards through our online payment gateway.

NEFT/RTGS bank transfers are also possible. (Bank transfers get you an upfront discount of 2%)

Offline: We accept cash deposits as well. (Offline payments get you an upfront discount 2%)

Please contact us on support@lamarquem.com or WhatsApp us on +919318482843 for further details.

Yes, we offer Cash on Delivery on orders up to Rs. 50,000.

By entering your pin code in the designated box on the checkout, you can check on the availability of Cash on Delivery to your location.

Cash on Delivery will attract an additional charge of 2% of the total amount.